The main office of Civil Supplies Department in the Idukku District is the District Supply Office, Idukki which is situated in the Third floor of the Civil Station at Kuyilimala, Painavu of Thodupuzha Taluk. The nearby market place of this office is at Cheruthoni which is Six Kilometers away from Painavu and 57 Kilometers from Thodupuzha Town.
There are four Taluk Supply Offices under the District Supply Office, Idukki. They are Taluk Supply Offices Thodupuzha, Peerumedu, Udumbanchola and Devikulam. The appointment of Retail Ration Depots, Wholesale Depots and Kerosene Wholesale Depots are being done in the District Supply Office. The appeal petitions against the order of Taluk Supply Officers are dealt with in this office. The District Collector, Idukki is the Head of Civil Supplies Department in every aspect. The public can raise complaints, if any, before the District Supply Officer against the service rendered by retail and wholesale ration dealers, non-receipt of rationed articles in good quality, correct quantity and performance of Taluk Supply Officers, Rationing Inspectors and other clerical staff related to Civil Supplies Department.
Arrangement of Enquiry counters have already made in the District Supply Office Idukki and Taluk Supply Officers concerned to issue receipt on every applications/ complaints received and date of complaints after completing all procedures will also be noted in the receipt. The District Supply Officer, Idukki and Taluk Supply Officers will be available strictly in the offices on every Wednesday to receive the requests of the Public and hence for the redressal of complaints. In the absence of District Supply Officer, the Senior Superintendent or Junior Superintendent will receive the complaints and take necessary action.
|District Supply Office, Idukki||Civil Station, Kuyilimala, Idukki||04862-232321 (Office)
|Taluk Supply Office, Thodupuzha||Mini Civil Station, Thodupuzha||04862-222515|
|Taluk Supply Office, Udumbanchola||Nedumkandom||04868-232047|
|Taluk Supply Office, Devikulam||Devikulam||04865-264224|
|Taluk Supply Office, Peermedu||Kuttikkanam||04869-232066|
The Majority of the dealings with the Public are being done through the Taluk Supply Offices as far as Civil Supplies Department is concerned. The working hours of the office will be from 10 AM to 5 PM